Account Balance issue

[baco35]

Hi,

I just added a 2nd sportsbook to my betmagnet and after setting the balance with a bonus, both my sportsbooks now display a balance of $0. Any idea why that is?

[baco35]

Seems the creation added a transaction to the existing book to make the balance 0. I deleted that transaction and things are back to normal.
Still strange why this happened........

[Betmagnet]

Thank you for bringing this to our attention. We will try to look into this but we would appreciate if you could send us a screenshot of the original problem to info@betmagnet.com. We haven't come across an issue with sportsbook balances so far.

[baco35]

I must have done something wrong myself. I have since added several sportsbooks with no issues.

Thank you.

[amok01]

Hi. Do you know whti this combo is not counting progit despite both games are graded as win?

http://www.betmagnet.com/my-bets_slip.php?id=164197

[Betmagnet]

Hi. Do you know whti this combo is not counting progit despite both games are graded as win?

http://www.betmagnet.com/my-bets_slip.php?id=164197

Hello, everything seems to be counted correctly on that slip.

If you still see any mistake, please contact us with details. You can do it via e-mail (info@betmagnet.com), personal message here on the forum or via the mistake/suggestion form (link to it is in the footer of every page).

[Betmagnet]

Issue resolved, thank you